Custodian Lead

University of Wisconsin - Madison   Madison, WI   Full-time     Housekeeping / Janitorial
Posted on September 15, 2023
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Job Summary:

University Housing is looking for Custodian Leads to join our team!

Custodian Leads help keep University Housing spaces safe and clean for residents, staff, and guests. They also assist in coordinating tasks, providing leadership, and assisting with training for new staff members.

University Housing provides a great work environment with supervisors who care about each individual on their team. As part of UW-Madison, we also offer excellent UW benefits like competitive insurances and paid time off, professional development opportunities, and the State of Wisconsin retirement pension plan.

We pride ourselves on providing a great result for our customers and strive to be the place where everyone wants to work. Apply today!


Cleans institutional facilities, removes waste and recycling, and monitors building security to ensure cleanliness, orderliness, and safety in assigned areas. Leads the custodial work of others and responds to custodial emergencies.

  • 50% Utilizes basic equipment and supplies to clean assigned facility areas and remove waste and recyclables
  • 5% Monitors and secures facility interior and exterior entrances and reports issues to appropriate entities
  • 5% Maintains organization of supply areas and equipment, documents inventory, and requests additional supplies as needed
  • 5% Documents and reports repairs, violations, and pest control needs
  • 5% Maintains clean and clear walkways to ensure they are free of debris, litter, snow, and ice
  • 10% Schedules, monitors, and communicates with staff and assists with basic training
  • 5% Responds to facility emergency and hazardous situations, and escalates incidents according to established policies and procedures
  • 10% Prepares, services, and/or maintains residence hall and dining facilities for residents and guests
  • 5% Assists residents and guests with event set up and take down


  • Completes work in occupied or vacant residence hall and dining spaces
  • Demonstrates and role models exceptional customer service
  • Monitors and communicates the performance of systems and staff within facilities
  • Creates, promotes, and participates in a collaborative team environment
  • Maintains and implements prescribed cleaning standards
  • Assists with resident move in and out operations
  • Communicates with residents and guests to address needs and service requests
  • Communicates in English via radio, written instruction, and in person with staff and supervisors
  • Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


H.S. Diploma


- English Proficiency - This position requires one or more of the following abilities: ability to speak, read, write, and/or understand verbal instructions in English
-1 year of previous employment.


Drivers License - Valid and Meets UW Risk Management Standards

Work Schedule:

Multiple vacancies may be available.

1st shift position(s): Typical schedule is 7:30am - 4:00pm, 5 days per week, 8-hour shifts, for total of 40 hours per week. Most positions include scheduled shifts every other weekend. Some flexibility may be possible for scheduled days, work hours, and shift lengths.

2nd shift position(s): Typical schedule is 3:00pm-1:30pm, 4 days per week, 10-hour shifts, for a total of 40 hours per week, including rotating holidays and shifts every other weekend. Some flexibility may be possible for scheduled days and work hours.

Work schedule will be set with selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

University Housing hires various types of Custodian Lead positions across the University of Wisconsin - Madison campus. Candidates and the hiring manager will talk further about the available positions, work schedules, weekend coverage, and specific requirements of current openings at the interview stage.


$18.00 HOURLY
Hourly wage is $18.00 per hour with a competitive retirement and benefits package, including insurance, vacation, holidays, and paid time off. This is a full-time appointment.

University Housing staff also earn additional money when working at night (6:00pm to 6:00am) and on weekends (Saturday and Sunday).

Additional $2.50 per hour for nighttime work on weekdays, $2.50 per hour for daytime weekend work, and $3.30 per hour for nighttime weekend work.

Current UW-Madison employees may be eligible to be hired up to their current rate of compensation, based on qualifications.