Staff Support Associate I/UKHC
University of Kentucky
Lexington, KY
Full-time
Health Care Provider
Posted on May 26, 2023
Posting Details
Posting Details
Job Title
Staff Support Associate I/UKHC
Requisition Number
RE39675
Working Title
Staff Support Associate I/UKHC
Department Name
H3320:Perioperative Services
Work Location
Lexington, KY
Grade Level
05
Salary Range
$15.00-22.60/hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); intermittently standing or walking with objects weighing up to 25 pounds; occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing, and/or pulling objects weighing up to or over 50 pounds. Also involves some occasional risk of injury from moving, lifting, or positioning patients, equipment, or materials; and occasional to intermittent exposure to loud noises, temperature extremes, hazardous chemicals and fumes including waste, cuts/punctures, bloodborne/airborne pathogens, and combative/violent people.
Shift
Primarily Monday through Friday
Job Summary
The primary responsibility of the Staff Support Associate I is to support patient care delivery by processing physician orders, maintaining patient records, managing patient information and providing customer service. This involves working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer/intercom and imprinters. Also includes filing, chart assembly and maintenance, maintaining patient records, and extensive verbal communication.
This position has been identified as supporting UK HealthCare, which receives funding from the Centers for Medicare and Medicaid Services (CMS). Therefore, all individuals hired into this position must comply with the federal CMS mandate issued in March of 2022. This mandate requires all new hires to provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. Start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.
Skills / Knowledge / Abilities
Basic clerical and administrative skills such as typing, filing, faxing, and knowledge of phone systems; excellent interpersonal and customer service skills; and knowledge of medical terminology.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Clerical work experience within a medical setting is preferred.
Deadline to Apply
05/26/2023
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Details
Job Title
Staff Support Associate I/UKHC
Requisition Number
RE39675
Working Title
Staff Support Associate I/UKHC
Department Name
H3320:Perioperative Services
Work Location
Lexington, KY
Grade Level
05
Salary Range
$15.00-22.60/hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); intermittently standing or walking with objects weighing up to 25 pounds; occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing, and/or pulling objects weighing up to or over 50 pounds. Also involves some occasional risk of injury from moving, lifting, or positioning patients, equipment, or materials; and occasional to intermittent exposure to loud noises, temperature extremes, hazardous chemicals and fumes including waste, cuts/punctures, bloodborne/airborne pathogens, and combative/violent people.
Shift
Primarily Monday through Friday
Job Summary
The primary responsibility of the Staff Support Associate I is to support patient care delivery by processing physician orders, maintaining patient records, managing patient information and providing customer service. This involves working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer/intercom and imprinters. Also includes filing, chart assembly and maintenance, maintaining patient records, and extensive verbal communication.
This position has been identified as supporting UK HealthCare, which receives funding from the Centers for Medicare and Medicaid Services (CMS). Therefore, all individuals hired into this position must comply with the federal CMS mandate issued in March of 2022. This mandate requires all new hires to provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. Start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted.
Skills / Knowledge / Abilities
Basic clerical and administrative skills such as typing, filing, faxing, and knowledge of phone systems; excellent interpersonal and customer service skills; and knowledge of medical terminology.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Clerical work experience within a medical setting is preferred.
Deadline to Apply
05/26/2023
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Rate your level of expertise in using Microsoft Office Suite (Word, Windows, Excel, and PowerPoint).
- None
- Basic
- Average
- Proficient
- Expert
- * Please choose the answer that best describes your years of paid, full-time employment experience in customer service.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please select the answer that best describes your years of experience working closely with others as part of a multidisciplinary team.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * What does creating a good patient experience mean to you and what character traits are necessary for it?
(Open Ended Question) - * The University of Kentucky considers the health, safety and well-being of our entire community to be a top priority. In alignment with this priority, all new hires must provide proof of COVID-19 vaccination or obtain an approved medical or religious exemption as a condition of employment. For areas that fall under the federal CMS mandate, start of employment cannot occur until two weeks after receiving the full COVID-19 vaccination series or upon obtaining an approved exemption. Only vaccines approved by the World Health Organization can be accepted. I understand that I will be obligated to comply with the COVID-19 vaccination or exemption requirement prior to starting employment at the University of Kentucky.
- Yes
- No
- * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.
(Open Ended Question) - * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
- Yes
- No
- * Where did you first see this position advertised other than on UK's online employment system?
- InsideHigherEd.com
- HigherEdJobs.com
- Diverseeducation.com (Diverse Issues in Higher Education)
- Latinosinhighered.com
- HospitalCareers.com
- Indeed.com
- LinkedIn.com
- Higher Education Recruitment Consortium (hercjobs.org)
- A Colleague, Friend and/or Family Member
- Careerbuilder.com
- UK Job Fair
- None of the Above
Required Documents
- Resume
- Cover Letter