Restaurant General Manager

GOOSE BLIND BAR & GRILL   Green Lake, WI   Full-time     Food Service
Posted on May 8, 2024


Title: Restaurant General Manager 


  • Oversee front-end manager, kitchen manager, and food line supervisors.
  • Oversee all cooking personnel to ensure economical use of food and timely preparation.
  • Greet customers and educate staff on good client service methods.
  • Investigate and resolve customer and/or staff complaints.
  • Create and establish standards for personnel performance and customer service.
  • Train new employees and create training programs for new staff and evaluate employee performance. 
  • Oversee work producers and operational problems and determine a solution to improve performance and overall operations. 
  • Create the staff scheduled hours and assigned duties and manage other employees.
  • Schedule the use of facilities or catering services for events and negotiate details with the clients. 
  • Track and record the amount, type, and cost of items sold to determine which products are profitable. 
  • Monitor budgets and payroll records.
  • Assist the office manager to review financial transactions and ensure expenditures are authorized and budgeted. 
  • Coordinate food utilization based on the number of anticipated guests, popularity, availability, and costs. 
  • Coordinate marketing, special offers, events, and advertising with local vendors.
  • Manage online social media accounts.
  • Manage CRM systems and track relevant KPIs based on past performance and knowledge of current competitor performance, to report and propose marketing strategy  to higher management. 
  • Schedule and receive food and beverage deliveries and verify the product quality and quantity. 
  • Maintain records of food and equipment inventories.
  • Count daily income, make deposits, and maintain a food service budget.
  • Manage records regarding sanitation and food subsidies that are required by government agencies. 
  • Monitor compliance with health and fire regulations regarding food preparation and serving. 
  • Inspect supplies and equipment and ensure proper sanitization and compliance.
  • Brainstorm strategic methods to expand and grow the business.
  • Conduct weekly and monthly manager and staff meetings.
  • Ensure there is a good work environment

Education and Experience: 

  • High school diploma with a minimum of 15 years of experience in food service or hospitality industry. 


  • Bachelor’s degree in business administration, hospitality services, marketing, or related field with at least 3 years of experience in the food service or hospitality industry. 


  • Master’s degree in business, hospitality services, marketing, or a related field with an internship or some experience in the food service or hospitality industry 


  • Strong communication and speaking skills, in-person and over the phone.
  • Knowledge of business and management principles involved in financial planning, marketing planning, production methods, and coordination of people and resources. 
  • Strong leadership skills and ability to teach and instruct individuals and groups.
  • Knowledge of recruitment methods and selections, training, compensation and benefits, labor relations, and client relations. 
  • Fluent in the English language, including proper spelling, rules of composition, and grammar. 
  • Knowledge of processes to provide acceptable customer service and personal services.
  • Ability to interact and lead multicultural groups and individuals


  • Microsoft Office software: Word, Excel, Project
  • QuickBooks
  • POS Systems
  • Sling
  • Canva
  • Wix
  • Untappd
  • Google Drive, Docs, Sheets
  • Sling
  • WordPress


Salary: $74,000 per year  


Hours: 8:00 a.m. – 5:00 p.m. Monday – Friday


512 Gold Street
Green Lake , WI