Concessions Stand Leader, Busch Stadium
Delaware North Sportservice is hiring seasonal Concessions Stand Leaders to join our team at Busch Stadium in Saint Louis, Missouri. As a Concessions Stand Lead, you will play an important role in the experience for our guests at Busch Stadium, leading the shift activities of your assigned concessions stand.
Additional Details
At Delaware North, we care about our associates’ professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.
Unit Description
Delaware North operates concessions, premium dining, retail, and restaurants at Busch Stadium, home of the St. Louis Cardinals, and has been the hospitality partner since 1953. Our culinary team creates menu items for all tastes – from ballpark staples and St. Louis classics to fine dining and signature dishes.
Responsibilities
- Supervises and coordinates activities of concession associates on a per shift basis, including training, counseling and enforcing work procedures and service standards.
- Ensures job performance of stand attendants via GuestPath Service Standards and operational service standards, health department, and all related operational standards.
- Inspects all stands and portables in the assigned area, ensuring all stands, portable carts and surrounding areas remain clean, sanitized, and safe and that all equipment is working properly.
- Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management as needed.
- Verifies stand inventories before and after each event, and as assigned.
- Verifies food preparation for timeliness, and proper quantities.
- Evaluates and documents performance of stand attendants.
- Performs opening and closing procedures for assigned area.
- Assists concession associates in serving guests as business levels demand.
- Performs other duties as assigned.
Qualifications
- Minimum of one year experience in food service position required; previous experience as a stand attendant or stand manager preferred.
- Previous supervisory experience preferred.
Physical Requirements
- Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
- Ability to remain stationary for the entire length of shift.
- Ability to perform normal lifting of stock up to 50 pounds.
- May be required to work in confined and/or narrow spaces.
- Ability to perform normal lifting of stock up to 50 pounds.
- Ability to withstand variable temperatures, including extreme hold and cold, depending on the season.
This position starts at a minimum of: