Community Service Officer

City of Sun Prairie   Sun Prairie, WI   Full-time     Law Enforcement / Security
Posted on March 3, 2023
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Community Service Officer 

The Sun Prairie Police Department is currently seeking a part-time and a full-time Community Service Officer.  
Full-time hours will me M-F from 6 :00 a.m. to 2:00 p.m., part-time hours will be Thur - Sat from 4:30 p.m. to 10:30 p.m.

This is a non-sworn position that will be responsible for promptly and effectively carrying out routine Police Department service duties, which do not require the performance of a sworn Police Officer, and other limited code enforcement duties.

Essential Job Functions

  • Enforces the City's parking restrictions both on public and private property through the issuance of parking tickets, identifying abandoned vehicles and, when required, having illegally parked vehicles towed.
  • Investigates animal complaints, including animal bites, and enforces ordinances including the impoundment of unsecured animals and authorizing the release of animals when claimed by the respective owners.
  • Recovers, secures, processes, and returns property and evidence.. 
  • Provides assistance to the Emergency Medical Service and Fire Department, which may include assisting as a first responder to calls.
  • Directs traffic.
  • Work collaboratively with the building inspection department to conduct initial and follow up visits regarding code violations for grass and sidewalks.
  • Investigates and completes forms for various minor complaints.
  • Cleans department vehicles, coordinates vehicle maintenance with the Fleet department, maintains supplies, and delivers vehicles and equipment to the maintenance division for repairs and maintenance.
  • Assists with special events and parades.
  • Identifies and investigates complaints of property based code violations. 
  • Coordinate and execute the Med Drop Program.
  • Assists with other miscellaneous tasks as assigned such as running mail between facilities and obtaining supplies from local businesses.
  • Assists with municipal court as needed.
  • Assists with fingerprinting citizens as scheduled.
  • Relief person for court officer.
  • Assists with the inventory and cleaning of building storage and evidence areas.


Requirements of Work

High school diploma or GED equivalent. Previous property/evidence or law enforcement experience is desirable.

Knowledge of

  • Locations and streets in the City of Sun Prairie.
  • Police Department policies and procedures during non-emergency calls.

Ability to

  • Organize and complete a variety of work assignments and understand department procedures and regulations as well as controlling laws.
  • Communicate information accurately and effectively under adverse conditions and able to complete reports in a timely manner.
  • Have a sense of urgency, and ability to take good directions.

Skill in

  •  Problem solving and high-level of discretion and decision-making.
  •  Establish and maintain effective working relationships with other employees and the   public. Must execute duties firmly, tactfully, courteously, and impartially.
  •  Use of a two-way radio and computer is preferred.

Other Job Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to sit, talk, and hear.  The employee is required to stand, walk, run, use fingers to handle or operate objects, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. 
  • The employee may need to work at offsite evidence/property facility may include some exposure to elements.
  • The employee must occasionally lift and/or move more than 50 pounds above shoulders.
  • Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 
  • Some work is performed in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment.  
  • The employee is exposed to severe weather while performing tasks. 
  • The employee is exposed to many unknown conditions, including possible hazardous sites, dust, odors, noise, vibrations, and dangerous or violent animals and/or people. 
  • The employee is frequently exposed to life-threatening situations. 
The above is intended to describe the general content of the requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.


The City of Sun Prairie is committed to advancing equity, honoring our diverse identity, and creating an inclusive culture.

City of Sun Prairie

300 East Main Street
Sun Prairie , WI