Minimum Education
BSN (Required)
Master's Degree Nursing or Public Health (Preferred)
Minimum Work Experience
5 years Nursing experience. Minimum of one year recent pediatric experience in a comparable setting. Minimum of 1 year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair /member advancement on the clinical ladder or comparable positions. (Required)
Experience in Emergency Medical Services (Strongly Preferred)
Functional Accountabilities
Patient Family-Centered Care
• Advocate for shared decision making of patients and families in interactions with EMS providers, Medical Control Officers, and other members of the healthcare team
• Maintain clinical expertise in pediatric emergency care and shares/contributes to best practices with Base Station personnel and EMS providers
• Use the nursing process to respond to patient problems and concerns related to Base Station interactions; critically analyzing and integrating subjective and objective data
• Engage opportunities to act in the best interest of the patient/family, advocates for access of patients and families to relevant health services and emergency care
• Ensure development of protocols and guidelines reflect organizational commitment to patient and family-centered care
Demonstrates Continuous Attention to Resources and Work Environment
• Ensure that services provided meet policy requirements and standardization
• Maintain equipment and supplies as needed, promotes safe and effective use
• Ensure regulatory requirements are met and area is in a constant state of readiness
• Applies knowledge of operations, financial principles, and resources to ensure that quality and appropriate care services are delivered in a cost-effective and safe manner
• Enhance knowledge, skills, and abilities in clinical, legal, regulatory, and/or cultural competence associated with Base Station activities
• Keep updated on the application of health informatics systems as it relates to Prehospital care and Base Station activities
• Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high performance team outcomes
• Effectively uses time management and demonstrates high level of productivity
Partners for Excellence
• Facilitate internal and external interprofessional groups to review Base Station activities, examine processes, identify areas for improvement, or present Case Study reviews to improve outcomes for pediatric patients
• Ensure time, schedule, and alternate coverage plans to meet both Base Station and personal needs
• Demonstrate ability to work independently and/or with a team managing multiple and conflicting priorities
• Ensure services are delivered in a fiscally-responsible manner while achieving desired patient outcomes
• Direct the flow of communications to ensure consults are adequately managed and the Base Station is running smoothly
• Collaborate with professional staff including MDs, RNs, Communication Specialists, and other personnel in adherence to the state practice act/guidelines and Children’s National job descriptions
• Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution
• Participate in the peer review of other staff as assigned
Professional Practice
• Participates in/supports Shared Nursing Leadership
• Contributes to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation
• Participates or contributes to internal/external committees, professional organizations, or community activities
• Maintains BLS Provider and PALS certifications
• Attends Base Station course and completes annual protocol updates as required by EMS jurisdictions
• Coordinates with Base Station Medical Director to disseminate updated protocol information to all persons providing medical direction/consultation to EMS providers
• Ensures that all emergent and updated protocols are included in the references for the Base Station including the Medical Control areas and Emergency Communications and Information Center
• Coordinates with Base Station Medical Director to maintain record of personnel who have completed Base Station Course and annual protocol updates for appropriate EMS jurisdictions
• Coordinates with Base Station Medical Director to ensure that online medical direction/consultation provided by the Base Station is timely, appropriate, and consistent with jurisdictional EMS protocols
• Maintains and updates the Base Station Quality Management Plan
• Oversees and manages a database of EMS consults as outlined in the Base Station Quality Management Plan
• Reviews documentation of medical direction/consultation provided to EMS providers
• Completes audio review for a minimum of 3% of EMS Base Station consults
• Collaborates with Base Station Medical Director and other hospital-based Base Station personnel to identify, evaluate, and improve processes, while reducing deviation from guidelines and protocols
• Collaborates with Emergency Medical Services for Children, Maryland Institute for Emergency Medical Systems, DC Fire EMS, and/or other outside agencies to identify, evaluate, and improve processes
• Participates in local and regional EMS quality improvement activities
• Serves as point of contact at Children’s National for all EMS jurisdictions, maintaining contact with regional QA/QI personnel, providing feedback/education, and participating in emergency/disaster preparedness activities as appropriate
• Facilitates, monitors performance, and provides feedback to Base Station personnel in collaboration with the Base Station Medical Director and Communications Center leadership
• Participates in the preparation for, documentation of, and facilitation of Base Station designation, MIEMSS site visits, and other accreditation activities as assigned by Base Station Medical Director
• Integrates evidence-based practice and research into clinical practice and Base Station activities
• Participates in the development of policies and protocols in order to advise and guide best practice
• Coordinates the clinical experience for EMS providers at Children’s National including contract maintenance, orientation, screening, scheduling, and addressing any concerns that arise from the clinical experience