Customer Service Representatives
Agility Press, Inc.
Jacksonville , FL
Full-time
Call Center / Customer Service
Posted on February 6, 2023
Agility Press Inc., a commercial printer and Direct Mail company located on the Southside of Jacksonville, Florida is seeking to hire full-time customer service representatives.
In this position, you will primarily help customers with their print needs, quotes, orders over the phone, via email requests and occasionally in-person.
Job type: Full time, on site (Monday-Friday, no weekends!)
Pay: Very competitive salary
Job duties/responsibilities:
- Answer phones
- Process orders
- Talk with clients and take information for print orders and estimate requests
- Check emails regularly and answer client requests/questions
- Filing
- Check status and work with scheduling on print order timelines, etc.
- Communicate with vendors
- Work internally with prepress department on print files / questions as they arise.
- Send proofs to clients
Qualifications:
- Able to learn and follow customer service policies and procedures provided by management.
- Must have pleasant phone demeanor and communication skills
- Must have basic experience using a computer
- Able to manage multiple tasks at one time
- Strong time management, organization and prioritization skills
- Previous experience in the printing industry is desirable but is not required – we will train those with a willingness to learn!
Benefits:
- Paid holidays
- Vacation
- Insurance
All candidates must be able to pass a background check and drug test upon hire.
If you feel you are a good fit for this position, please click apply now!